NITTY-GRITTY
ACELBA makes every effort to keep all information on our website up to date and correct. The information is for reference only. Prices quoted on our website are dependent on the size of your event.
● We have a minimum number of 12 guests for a private dinner party,
● A minimum of 20 guests for a canapé order
● We have a minimum order value of £??.

After an initial consultation, an estimate and details of your event, inclusive of your itemized menu, will be sent to you for your reference.

BOOKING FEE, DEPOSITS, CHARGES &PAYMENTS
● A booking fee of £?? is required to secure the date of your event.

● This booking fee is transferable should you need to choose a different date for your event and we endeavour to be available for your new date if possible.

● The booking fee is nonrefundable should you choose to cancel your event.
● This booking fee will be deducted from the final invoice for the event.
● We ask for a 50% payment of the final balance 2 weeks before the date of the event.
● We will send the final invoice after the event for payment within 7 days.
● We accept payments by bank transfer, cheque, or payment in person at our premises.

● Children under the age of 12 are charged at half the adult price.
● All children over the age of 12 are charged the full adult price.
● Children under the age of 3 will not be charged

DELIVERY

● Free delivery within five miles of the Cheltenham area. Unless we are required to travel more than 10 miles out of the Cheltenham area, in which case 75p per mile will be charged after the first 5 miles.

CANCELLATIONS
● Cancellation charges are payable for cancellations of any confirmed event.
The following charges will apply…

● Within 28 days of the event, 25% of the quoted price
● Within 14 days of the event, 50% of the quoted price
● Within 7 days of the event, 100% of the quoted price
● The number of guests and any dietary requirements must be confirmed no later than 14 days prior to your event. After this time, any decrease in numbers can not be accepted, and the full charge will be made.
LOST AND DAMAGE
The client is responsible for any loss or damage to hired equipment either provided by ACELBA or a third-party
contractor from the time of delivery until collection, any losses, damage, or breakages will be charged at the fullreplacement cost. It is the client’s responsibility to provide adequate insurance for any hired equipment.

LIABILITY
ACELBA is fully covered by public liability insurance. We advise that all food should be consumed within two hours of serving. Any food consumed after this period is at the client’s discretion and, therefore, their
responsibility.